Player Event Ingestion Delayed

Incident Report for OnSign

Resolved

The queue has been drained and events are being ingested in realtime.

We'll keep monitoring as always to ensure the platform is working as expected.
Posted Sep 29, 2026 - 18:50 UTC

Update

The root issue has been solved.

Event ingestion queue down 50% and we expect it to be cleared within the hour.

Next update will be when our ingestion is caught up to realtime.
Posted Sep 29, 2026 - 18:24 UTC

Identified

An issue has been identified where player events are delayed and will not show up on reports or the player events list.

We are working on fixing this and will provide more updates in 30 minutes.
Posted Sep 29, 2026 - 17:44 UTC
This incident affected: OnSign Platform.